EasyJet greets passengers in a gender-neutral way

Budget airline carrier EasyJet has been providing staff with guidance on how to greet people after one passenger, transgender academic, Dr Andi Fugard, complained that ‘ladies and gentlemen’ excluded those categories of passengers whose gender identity is beyond the male-female binary. Gendered greetings onboard EasyJet flights like “ladies and gentlemen” and “boys and girls” will be swapped for ‘hello everyone’ in order not to categorize passengers.  Fugard, who is a senior lecturer in social science research methods at Birkbeck, University of London, then asked what guidance EasyJet staff received around trans-inclusive language and gender-neutral greetings. The pan-European airline stated that it objects discrimination against passengers and staff members in any shape, so such  guidance was issued and the staff was trained about the new gender-neutral way to greet passengers. They said: “We want our crew to be welcoming to everyone onboard and so have provided some guidance to them of how to best do that in a way that is inclusive for everyone.”